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FYI… From the CEO

Your credit union has been very cautious and conservative in our lending.  We did not pursue the Sub-Prime auto or home loan products when they came to the market.  Because of that, we have not suffered the huge losses experienced by Banks and some of the larger credit unions.   While the slow-down has affected our bottom line, we have excess reserves and funds available to continue to operate in a safe and sound manner. 

Our charter is cooperative in nature.  That is one reason we are tax exempt on our earnings.  It is also the reason we operate for the benefit of the entire membership and not one individual or group of individuals.

The market is changing, our members are changing, and the competition is changing.  So, guess what?  We have been changing as well.  We have added services and programs to increase our convenience and meet the needs of our members.  The bad news is that this all comes about at a time when regulation is ever-increasing.  Our government (State and Federal) has significantly stepped up the demands on financial organizations to thwart the treats of terrorism, loss or compromise of individual privacy and identity theft.  As the economy worsens, we are seeing a massive increase in scam attempts to obtain funds from the credit union by any (and all) means possible.  Those folks don’t care if they steal from the organization or the individuals with accounts at the credit union.  Robin Hood, they are not! 

Where do these threats come from?  It comes from individuals within our own city, state, country, and especially from foreign nationals.  They are preying on our member’s good nature and the promise of something for nothing.  Friends, if you didn’t enter the contest/ drawing/ raffle/ lottery… you didn’t win!  You never have to send money to receive money from a person outside the country.  We have seen many attempts to defraud our members from their hard earned monies.  We even have to argue with them to protect themselves from a big mistake.   We don’t do this because we like conflict…. No one does!  We do this because we care for and have a duty to protect our members.  We want to see everyone have a sound financial future. 

Where do these threats appear?  Mail fraud, check fraud, stealing of identity from any source available (dumpster, receipts, check stubs, internet), in person, by the phone…. If you think you’ve heard it all… you haven’t.  When one source is stopped, they go to another.  They are constantly seeking the weakest link.  Do you own a shredder?  Do you use it on EVERYTHING that has your name on it? 

Be wary of anything that sounds too good to be true.  Never give your information out over the phone, ever!  Make the supplier give you the information and then you can verify that it is correct.  If someone calls and states they are from the  phone company and wants to know your address or account information…that’s not the phone company calling.  If you receive an email and they don’t know your name (dear sir, dear madam, dear client… etc) they probably aren’t the real deal.  AND, just because they know your name, they aren’t 100% legitimate either!  Luckily, the criminals like easy pickings and there are lots of people out there that are not being careful.  Just make sure it’s not you!